Each item is made uniquely for you. Please allow 2-3 weeks for production time as well as standard shipping time based on the shipping method paid for.
Returns are accepted within 14 calendar days. Please contact us for a Return Authorization #. Returns that we receive without a Return Authorization # will be forwarded back to the sender without a refund issued.
***IMPORTANT - PLEASE READ***
Due to the personalized nature of our products, we cannot resell custom made jewelry to another party once the work is started, in the event that you require a correction or cancellation.
Therefore we strictly adhere to the following policy:
***Any correction to or cancellation of your order must be requested within 24 hours of purchase in order to not incur any additional charge or cancellation fee***
***After 24 hours, any corrections will require an additional 40% fee before the work is completed and any cancellation will result in a 40% fee withheld from your final refund***
Traditional monograms are made with the following order of initials taken from your name:
FIRST, LAST, MIDDLE
We assume that this is the order that you want your initials in unless you tell us otherwise.
By placing an order with us you are agreeing to these terms.
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